FAQ

Frequently Asked Questions

1. Where do you ship from?

We ship primarily from our U.S. fulfillment center. Some items may ship from partner facilities depending on stock availability.

2. How long does shipping take?

Orders are typically delivered within 7–15 business days depending on your location.

3. How can I track my order?

Once your order has shipped, you will receive a tracking number via email.
You can also check your order status on our Track Your Order page.

4. Do you offer free shipping?

Yes, we offer Free Shipping on all orders.

5. What if my product arrives damaged or defective?

If your item arrives damaged or defective, please contact us within 7 days at info@buildskillsllc.store, and we will arrange a replacement or refund.

6. Can I cancel my order?

Orders may be canceled within 12 hours of purchase.
Once processing begins, cancellations are no longer possible.

7. What payment methods do you accept?

We accept all major credit and debit cards through Shopify Payments.